F . A . Q
Do You Have any Question?
Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.
F.A.Qs
Are your jewelry pieces handmade?
Yes. All jewelry and beaded accessories at Sochi’s Éclat are carefully handcrafted. Each piece is made with attention to detail, ensuring uniqueness, quality, and luxury in every design.
Do you accept custom or bespoke orders?
Absolutely. We offer custom-made jewelry and accessories tailored to your personal style, occasion, or special request. Kindly visit our Custom Orders page or contact us directly to discuss your design.
How long does it take to process an order?
Ready-made items: Processed within 1–3 business days
Custom orders: Production time typically ranges from 7–14 business days, depending on design complexity
You will receive updates once your order is ready for shipping.
Do you deliver within Nigeria?
Yes. We deliver across Nigeria using reliable courier services. Delivery timelines and fees vary by location and will be displayed at checkout.
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Other Questions
Do you ship internationally?
Yes, we ship internationally to the USA, UK, Canada, Europe, and other countries worldwide. International shipping fees and delivery timelines are calculated during checkout based on your location.
How long does international shipping take?
International delivery typically takes 7–14 business days, depending on your country and customs processing. Delays may occur due to customs clearance or peak shipping periods.
What payment methods do you accept?
We accept secure local and international payment options, including:
Debit and credit cards (Visa, Mastercard)
Nigerian bank transfers and USSD (where available)
International cards for global customers
All payments are processed securely through trusted payment gateways.
Can I track my order?
Yes. Once your order has been shipped, you will receive a confirmation email with tracking details (where available) so you can monitor your delivery.